Managed Services

Managed services are becoming increasingly popular around the world, the Global Market for managed services is expected to grow . It’s no longer the network that differentiates operators in today’s mature markets, it’s the services they deliver. Outsourcing the running of the network frees up the operator’s resources and enables it to focus more intensely on its core business of generating revenue through services that enrich the customer experience.

Furthermore, networks are becoming more complex with advanced value-added services, network sharing, multiple radio technologies and more. Outsourcing complex operations to expert vendors is the most effective route to the highest network quality, to improve operational efficiency, to expand network coverage cost-effectively, and to enhance the customer experience.

Costs against quality, these two words always come together. Those who run a project understand how hard it is to manage these two besides together and to drive it in parallel.

Managed Services encompasses a wide range of services, from planning and optimizing networks and managing day-to-day operations to hosting solutions. We can even provide operators with access to network coverage and capacity on demand.

Services as a whole is a key focus area for us and we are committed to building this business further. We have established ourselves as the key Managed Services partner and an innovator in remote delivery. At the heart of this success lies our greatest strength – our employees, with our services business unit comprising dozens of professionals across the globe. Our experts have proven their commitment and expertise in delivering maintenance and advanced technical support in other operators’ networks within the country.

Riyadah leads Market requirements with local resources under ITIL Mode Of Operation. Furthermore at this moment Riyadah is the only Egyptian Company that runs advanced care services. With this infrastructure and relying on big group of professionals Riyadah can deliver many managed services project.