Customer Care

Simplify Operations

As both network complexity and data demand grows, expectations of quality are increasing in parallel. Automation/ Innovation is the key to ensuring both high service quality and a winning customer experience.

World-class experts

Our professional delivery team offers telecommunication industry-leading experience and knowledge in response and restoration.

Grow Your Capacity

Looking for new ways to provide dramatic increases in capacity while still making a profit? Our Care/Maintenance and Professional Services team will help you to deliver high network performance and quality in a constantly changing operations environment.

Improved productivity

Increase solution uptime and realize the full value of your Network investments faster.

Advanced Care

The key to a successful network operation is providing high-quality services to end-users in an efficient manner. Care covers a broad portfolio of support services delivering network availability, stability, operational efficiency and service continuity. Riyadah Care Services create and build value bringing together expertise, knowledge and understanding adhering to best practice derived from hundreds of successful care programs and knowledge base from around the world to your advantage

Business continuity

Use our experience to help reduce risk and increase operational efficiency.

Transform your network

Achieve a higher quality of service while maintaining reliability Put Customer Experience at the Heart of your Business Do you see customer experience as a key issue for your business? Our Professional Services can you become a CEM-powered organization, supporting network planning, architecture, software, product integration. Riyadah Care combines technology leadership with a unique mix of global and local expertise to enable operators to meet their business objectives. Riyadah Care specializes in upkeep services for software, hardware and competency development. Our Care services power network availability and performance so you can reliably offer the best possible service to your customers and resolve problems at fastest possible. By choosing Riyadah as your Care partner you get access to efficient processes, a flexible portfolio of hardware and software services, advanced know-how and the capacity to teach your own people how to do better as a team. We analyze your challenges, identify your requirements and match them against our offerings – from specific support services to a wider complete maintenance offer. You will get a customized solution that is just right for you. works-img1.